TERMS & CONDITIONS

TERMS & CONDITIONS

1. LEGAL ENTITY

This Platform is owned and operated by:

Sana Relief Initiative LLP
GSTIN: 27AFLFS8965G1Z7
Registered Office:
FLAT NO 702, 7TH FLOOR,
A WING, EVERSHINE COSMIC CHSL,
NEAR GLOBAL CHEMBAR,
NEW LINK ROAD, ANDHERI,
MUMBAI – 400053, MAHARASHTRA, INDIA

2. ELIGIBILITY

Users must be:

• 18 years or older
• Capable of entering legal contracts

3. MEDICAL DISCLAIMER

• Information on the Platform is not a substitute for physical examination
• Products are not intended to diagnose, cure, or prevent diseases
• Outcomes may vary between individuals

4. ONLINE CONSULTATION

• Provided under Indian Telemedicine Guidelines
• Based solely on user-provided information
• Practitioner decisions are independent and professional

5. ORDERS & PAYMENTS

• All prices are in INR
• Payments processed via RBI-compliant gateways
• Company may cancel orders due to stock or regulatory reasons

6. LIMITATION OF LIABILITY

Company liability shall not exceed the order value paid.

7. GOVERNING LAW

These terms are governed by Indian laws, with jurisdiction in Mumbai, Maharashtra.